Contact Us

Head Office

AsureQuality
Level 2, 2a Pacific Rise
Mt Wellington
Auckland 1060  

Phone: +64 9 573-8000

Laboratory Testing Locations

Food and Pharmaceutical

131 Boundary Road
Blockhouse Bay
PO Box 41, Shortland Street
Auckland 1140

testing@asurequality.com
+64 9 626 8203

Food, Environmental and Contaminants

1C Quadrant Drive, Waiwhetu
PO Box 31242
Lower Hutt 5040, Wellington

testing@asurequality.com
+64 4 570 8800

Food

6H Sir William Pickering Drive
Private Bag 4718
Christchurch 8140

testing@asurequality.com
+64 9 573 8157

Seed Laboratory

Tennent Drive
PO Box 609
Palmerston North 4440

seedlab@asurequality.com
+64 6 351 7940

Plant Health Laboratory

South Drive
PO Box 85006
Lincoln University
Lincoln 7608

planthealth@asurequality.com
+64 3 358 1937

Pests and Insects

131 Boundary Road
Blockhouse Bay
PO Box 41, Shortland Street
Auckland 1140

customerservices@asurequality.com
+64 9 626 8203

Sample Submission
BVAQ Contact Information

Contact

Auditing, Certification and Inspection Programmes:

If you'd like to know more about a quality assurance process for auditing and inspection  programmes, please briefly describe your business and what programmes or certifications you require. Click here to submit a request. 

Laboratory Testing Queries:

If you are asking for a laboratory testing quote please include the following information: detailed sample description; sample type (e.g. animal origin, dairy product, plant origin, processed meat, environmental swabs, alcoholic beverage, cosmetic, raw material, petrochemical, etc.); the sample texture (e.g. solid, semi solid, liquid, powder); storage condition (e.g. frozen <0°, chilled 3°±2°, ambient >7°). Please also remember to indicate the quantity of samples and the frequency of testing. Click here to request a laboratory testing quote

Academy:

To contact our Academy team please email training@asurequality.com

Complaints or Appeals:

If you wish to make a formal complaint or appeal, or just read about the process, please click here. We will get back to you as soon as we can.

Our award winning Customer Services team will be happy to provide you with any further information you require about AsureQuality services.

If you would like to lodge a formal complaint you can do so here.