Operating Timetable

In preparation for the next holiday period we would like to advise our reduced operating hours to prevent any impact to you or your operations.

Sample Submission Forms

Due to the ever-changing needs of our customers and their reporting requirements, we often need to update the information gathered and used for receipting samples and projects to the laboratories.

Please ensure you and your teams use the following link to regularly download the latest version of our submission forms. Click here for our latest submission forms (external link) .

We cannot emphasise enough how important it is that these forms are completed with diligence, in a complete and legible fashion.

We prefer not to make assumptions about what is required for testing and reporting. Therefore, the more detail provided to us, the less likely there will be any interruption to service.

Please take note of the following operating hours for our Laboratories over the holiday period.

Laboratories

Auckland Laboratory

Auckland Laboratory Contact Details

Regular Operating Hours

Good Friday 10-Apr-20

Easter Monday 13 Apr-20

ANZAC Day 25-Apr-20

ANZAC Day 27-Ap-20

Queen's Birthday1-Jun-20

Labour Day 26-Oct-20

Canterbury Anniversary 13-Nov-20

Customer Service +64 (9) 626 8203 option 4
vlabauckland@asurequality.com
Mon - Fri
8.30am - 5.00pm
 Closed Closed Closed Closed Closed Closed 8.30am - 5.00pm
Invoicing +64 (9) 626 8203 option 2
invoicing@asurequality.com
Mon - Fri
8.00am - 5.00pm
 Closed Closed Closed Closed Closed Closed 8.00am - 5.00pm
Sample Reception +64 (9) 626 8203 option 1
lynfieldsr@asurequality.com

Mon - Fri
6.00am - 6.00pm

Sat - Sun
7.00am -4.00pm

7.00am

-4.00pm

7.00am

-4.00pm

7.00am

-4.00pm

7.00am-

4.00pm

7.00am

-4.00pm

7.00am

-4.00pm

6.00am

-6.00pm

Dispatch (including

AQ Courier collections)

+64 (9) 626 8203 option 3
dispatchakl@asurequality.com
Mon - Fri
8.00am - 5.00pm

Closed

Closed Closed

Closed

Closed Closed 8.00am - 5.00pm

 

Christchurch Laboratory

Christchurch Laboratory

Contact

Details

Regular Operating  Hours

Good Friday 10-Apr-20 Easter Monday 13-Apr-20 ANZAC Day 25-Apr-20 ANZAC Day 27-Apr-20 Queen's Birthday 1-Jun-20 Labour Day 26-Oct-20 Canterbury Anniversary 13-Nov-20
Customer Service +64 (9) 626 8203 option 4
vlabchristchurch@asurequality.com
Mon - Fri
8.30am - 5.00pm
Closed Closed Closed Closed Closed Closed Closed
Invoicing +64 (9) 626 8203 option 2
invoicing@asurequality.com
Mon - Fri
8.00am - 5.00pm
 Closed Closed Closed Closed Closed Closed Closed
Sample Reception +64 (3) 358 1831
christchurchsr@asurequality.com

Mon - Sun: 8.00am - 5.00pm

8.00am - 4.00pm

8.00am - 4.00pm

8.00am - 4.00pm 8.00am - 4.00pm 8.00am - 4.00pm 8.00am - 4.00pm

8.00am

-

4.00pm

Dispatch (including

AQ courier collections)

+64 (3) 358 1831
christchurchsr@asurequality.com
Mon - Fri
8.00am - 5.00pm
 Closed Closed Closed Closed Closed Closed Closed

 

Wellington Laboratory

Wellington

Laboratory

Contact

Details

Regular Operating  Hours Good Friday
10-Apr-20

Easter Monday

13-Apr-20

ANZAC Day

25-Apr-20

ANZAC Day

27-Apr-20

Queen's Birthday

1-Jun-20

Labour Day

26-Oct-20

Customer Service +64 (9) 626 8203 option 4
cswellington@asurequality.com
Mon - Fri
8.30am - 5.00pm
 Closed Closed Closed Closed Clsoed Closed
Invoicing +64 (4) 570 8366
invoicing@asurequality.com
Mon - Fri
8.00am - 5.00pm
 Closed Closed Closed Closed Closed Closed
Sample Reception +64 (4) 570 8359
gracefieldsr@asurequality.com

Mon - Fri
8.00am - 5.00pm

Sat
8.00am - 4.00pm

Closed

Closed

Closed Closed Closed Closed

 

Third Parties

Couriers Contact Details & Operating Hours
3rd Party Couriers Refer to your local branch
Refrigerated 3rd Party Couriers Refer to your local branch
New Zealand Couriers Refer to your local branch